Spencer and I will be on vacation May 3-13. We will not be available to answer any phone calls or emails during this time, but we will do our best to get back to you as quickly as possible when we get back on Tuesday, May 14. Thank you in advance for your patience!
If you have an emergency, you can reach out to our CEO, Dave, at dave@trooptrack.com.
PermalinkOne of our last fixes broke the newsletter, so any newsletters that were supposed to send yesterday or today (Nov. 13 or 14) never went out.
The issue is fixed now. :) You can go to your newsletter preview at Communicate > Newsletter Settings and click the "Send Now" button to send out your missed newsletters.
We're sorry about the disruption. Have a great day!
PermalinkWe’ve made several small fixes to the site:
TurboNET broke on Tuesday Oct 16 when ScoutNET changed some of their web settings. We pushed a fix for the issue yesterday evening (Wed Oct 24) and haven’t seen any errors since, so the problem’s been taken care of. We’re sorry we couldn’t fix it any sooner. Have a great day! 🎉
PermalinkWe’ve made several fixes to the site:
Have a great weekend!
PermalinkWe’ve released a new feature and several improvements today! :D
For photos see the community post. :)
PermalinkWe’ve released some more fixes:
We’ve released some bug fixes for you:
We've made some more updates! 😄
Dave is going on vacation for the next couple weeks, so while he's away we're going to work on smaller bugs and features, like the stuff we've released in [the last update](https://community.trooptrack.com/t/13-aug-2018-update/7712) and this one.
Once he gets back we'll work on our next "big" feature: Attaching optional purchases to events so that, for example, camp attendees can optionally pay for a camp t-shirt if they want one. 👕
PermalinkWe’ve got some new features and bug fixes for you! :)
New features:
Bug fixes:
Our robot overlords are coming! Announcing TroopTrack Faces, a BETA feature for searching your photo albums.
https://community.trooptrack.com/t/trooptrack-faces-beta/7672
PermalinkWe've been working on it for a couple months now, and we're excited to say that Provisional Progress has arrived! What is Provisional Progress, you ask? It's a setting you can turn on (it's off by default) that lets any member of your troop enter "provisional" achievement data. It's "provisional" because a leader with the Manage Achievements Privilege (MAP) must confirm the data for it to show up in places like the shopping cart or the user's profile.
See this community post for all the details and pictures. :)
We've also released some bugfixes:
We've updated several things recently:
• Fix a bug where users paying for event tickets with PayPal couldn’t record guests
• Separate retired and active Merit Badges in forms
• For AHG users, sometimes when importing data from AHGconnect an error would occur about unnamed trainings. This has been fixed.
The provisional progress update is almost done! We're super excited to release it soon! :D
PermalinkWe wanted to make our users aware that TroopTrack emails being sent to AT&T or any of its affiliated companies (BellSouth, for example) are being blocked by AT&T.
We have already reached out to them, but it will take some time to hear back, have the request to remove the block approved, and then actually have the block removed. If you use an AT&T, BellSouth, or other affiliated email address for TroopTrack, please reach out to AT&T to request that this block be removed so that you can continue to receive your emails. Hopefully, this will help expedite the approval process. You can contact them at abuse_rpl@abuse-att.net.
In the meantime, we appreciate your patience as we work to get this resolved as quickly as possible.
PermalinkWe wanted to let everyone know that we will be out of the office all day on Friday, June 29, as we will be attending Spencer's brother's wedding out of town. We will resume our normal hours on Monday. :)
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